Billing Information

View and manage your bills, payment methods, and subscription history.

Billing History

View Bills

1. Go to account page
2. Select "Billing"
3. View bill list
4. Click bill to view details

Download Bills

• Click bill to download PDF
• Save bill records
• Print bills

Payment Methods

Adding Payment Method

1. Select "Payment Methods"
2. Click "Add"
3. Enter payment information
4. Save payment method

Managing Payment Methods

• Set default payment method
• Edit payment information
• Delete payment methods

Invoices

View Invoices

• View all invoices
• Download invoice PDF
• View invoice details

Invoice Information

• Invoice number
• Invoice date
• Amount
• Payment status

Points System

Earning Points

• Earn points by completing learning tasks
• Daily check-in earns points
• Invite friends to earn points

Using Points

• Exchange for feature usage
• Exchange for premium features
• Exchange for gifts

View Points

1. Go to account page
2. Select "Points"
3. View points balance
4. View points history

Refund Policy

Refund Conditions

• Can request refund within 7 days of subscription
• Unused features can be refunded
• Contact customer service for special cases

Request Refund

1. Contact customer service
2. Explain refund reason
3. Wait for review
4. Refund processing

FAQ

How to view bills?

You can view all bills in the "Billing" section of account page.

What payment methods are supported?

Credit cards, debit cards, PayPal, and other payment methods are supported.

Do points expire?

Points are valid for one year, you'll be reminded before expiration.

How to contact customer service?

You can find customer service contact information in account page, or send email to support email.